Tourism Advisor

Vertical Divider

Dianne Hambrook

Tourism Business Development Advisor | Graphic Design & Marketing

Vertical Divider

Munda Tourism Office
Solomon Islands

Graphic & Web Design, Tourism Advisor

Tourism Advisor
September 2024 - October 2025

Based in Munda on New Georgia Island in the Western Province of the Solomons, working alongside the Munda Tourism Officer.

TOURISM ADVISOR

Product Development - working with individual tourism operators to improve and market their product offering
Guidelines for eco-lodges - best practices for tourism operators
Eco-tourism - developing workshops on waste management for local communities from a tourism perspective
Marketing - advising individual operators on effective ways to advertise their businesses, including social media, Google Maps and WhatsApp and web design

WEB DESIGN

Developing a website for the Western Province of the Solomon Islands
Building websites for individual accommodation providers, including Agnes Gateway Hotel, Munda Guesthaus and Imagination Island.

Website for Western Province Tourism

Vertical Divider

Shefa Tourism Office
Port Vila, Vanuatu

Graphic & Web Design, Marketing

Business Development Advisor
July 2014 - June 2016

GRAPHIC DESIGN

Producing travel guides for each of the islands in Shefa Province (Efate, Epi, Pele, Nguna and the Shepherds)
Designing brochures for individual tourism operators
Creating posters and collateral for Toktok and other travel expos
Designing logos and signage

WEB DESIGN

Developing the Shefa Tourism website
Building websites for individual operators

MARKETING | SOCIAL MEDIA

Using Facebook, Trip Advisor and blogging to promote Shefa Tourism
Media campaigns in newspapers and magazines

Poster and Travel Guide for Efate Island

Vertical Divider

Shefa Tourism Office
Port Vila, Vanuatu

Small Business Development

I worked alongside the Shefa Tourism product development officer in the Shefa Provincial Office on a daily basis, advising and supporting her in her role. This included:

BUSINESS MENTORING

Working with individual tourism operators to develop their business
Mentoring businesses selected to participate in a TVET tourism training programme

Case Studies

Manples Tours | Orovy Beach Restaurant

TOURISM ACCREDITATION

Assisting tourism operators with the process of meeting the required tourism minimum standards
Working with Department of Tourism (DoT) Accreditation Team to fine tune and further develop tourism minimum standards

TRAINING

Designing and facilitating workshops for tourism operators
Up-skilling and mentoring my counterpart and other DoT staff

Visiting a bungalow operator on Pele Island with the Shefa Tourism product development officer

Cooking, waste management and decorating workshops (click on images to view or download pdfs)

Vertical Divider

Shefa Tourism Office
Port Vila, Vanuatu

Cyclone Impact Assessments & Recovery

In March 2015, Shefa Province was devastated by category 5 Cyclone Pam. Tourism was very hard hit and my focus changed from business development to recovery. This involved:

CYCLONE PAM TOURISM ASSESSMENT REPORT
Assisting the DoT with the collection of data for an impact assessment report.

SHEFA TOURISM POST-CYCLONE RECOVERY PLAN
Together with my counterpart, developing a recovery plan for Shefa Tourism. This required:

Securing funding to conduct assessments
Organising logistics
Taking a team comprised of DoT staff and consultants (including marine biologists, a WASH engineer and architect) to Nguna and Pele Islands
Producing a report that was made available to MFAT, DFAT and other donor organisations

FUNDING APPLICATIONS
Successfully secured funding for assessments and workshops aimed at recovery after the cyclone.

MARKETING TO INTERNATIONAL TOURISTS
Encouraged the return of tourists to Vanuatu through the Shefa Tourism facebook page and overseas media.

Cyclone damage on Pele Island's main tourist beach

Tourism disaster recovery plan

shefa_tourism_recovery_plan.pdf
File Size:	1044 kb
File Type:	pdf

Download File

Vertical Divider

Graphic & Web Design

Travel Guides, posters, brochures, logos and websites designed for the Shefa Tourism Office and individual operators.

Websites and travel guides for Vanuatu and the Solomons
(Click on the images below to link through to websites where brochures and travel guides can be downloaded)